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The partner ecosystem

Housing, care and support

Partner with Support Providers.

The practical partner who helps people build stability and independence.

01 · The support provider role

Practical support connected to the whole journey.

Support Providers help individuals and families maintain accommodation, develop life skills and participate in their community. Support may include tenancy sustainment, outreach, resettlement, mentoring or practical help and is distinct from regulated personal care.

01

Create person-centred support and tenancy-sustainment plans.

02

Help with daily routines, appointments and practical skills.

03

Identify safeguarding concerns and coordinate with professionals.

04

Record progress towards agreed independence and stability outcomes.

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Assess · Support · Connect · Progress

02 · Through the platform

Connect practical support from placement to real progress.

The platform connects the support plan with the proposed home, placement information and the housing responsibilities held by other partners.

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Define the support need.

Define the support someone needs around their home.

Support works best when the home, tenancy and wider professional network are not planned in isolation.

03 · The connected network

See where practical support connects.

The right practical support can help turn a placement into a stable home and create a stronger route towards independence.

Four connected housing checkpoints with Support Provider expanded in a detailed information drawer.

Help people settle into and sustain their accommodation.

Prevent homelessness and avoidable placement breakdown.

Build confidence, practical skills and community connection.

Non-regulated support is still accountable. Providers must meet every applicable legal, safeguarding, contractual and service requirement.